Yes, everything we sell is original. No replicas, no knockoffs—just the real thing, sourced straight from the designers or official distributors.

Just shoot us an email. If it’s a brand we carry, there’s a good chance we can order the piece for you—or at least point you in the right direction. We usually reply in an hour or less.

Most of the products we sell are covered by a manufacturer’s warranty. If anything comes up, get in touch and we’ll help sort it out.

You’re welcome to reach out if you’re planning a larger order or sourcing multiple items—we’re happy to take a look. For single-piece requests, we typically stick to the listed pricing.

We accept all major credit cards, PayPal, Apple Pay, Google Pay, and Klarna. For larger orders, we can also arrange wire transfers—just get in touch.

If your country isn’t listed during checkout, just send us a quick email. We ship to most places and can usually work something out, even if it’s not one of the standard options.

In most cases, delivery is curbside only. If you need help bringing items upstairs or want assembly service, let us know—we’ll check if those options are available in your area and send you a quote.

If your order includes more than one item, it’s normal for things to arrive separately. Some pieces ship from different locations, depending on availability and logistics. Rest assured, the remaining items are on their way. If you’d like a delivery update, just reach out—we’re happy to help.

Thanks for flagging it. Sometimes items ship separately, but if something’s truly missing, we’ll make it right. Just send us a quick note with your order number and we’ll look into it right away.

Shipping times and costs vary depending on what you’re ordering and where it’s going. Most items ship within 2–5 business days, and you’ll see the shipping cost at checkout. If you need something by a specific date, feel free to reach out—we’ll do our best to make it happen.

If something arrives damaged, send us a few photos and a quick note within 48 hours of delivery. We’ll take care of it—either with a replacement, refund, or another solution that works for you.

All payments are securely processed through Stripe, PayPal, or Klarna. We don’t store any credit card details—everything is encrypted and handled by trusted platforms.

In most cases, yes—we’ll ask you to return the damaged or defective item. That said, snapping a couple of photos and sending them our way might spare you the trouble. We’ll let you know what’s needed once we take a look.

Yes, we ship to Canada. Shipping rates and delivery times vary depending on the item, but you’ll see all the details at checkout. If you have any questions, just reach out—we’re happy to help.

Yes, we do ship internationally. Rates and delivery times depend on the destination and the items in your order. You’ll see shipping options at checkout, but feel free to reach out if you need something specific—we’re happy to assist.

To create a wishlist, just create an account and log in. Then click the heart icon next to any product you like. You’ll find all your saved items under My Account > Wishlist.

If you’re interested in a swatch, just send us a quick email with the product name and the material you’re curious about. We’ll let you know if samples are available and how to request one.

Yes, our site is PCI compliant. All payments are processed through trusted, secure platforms like Stripe and PayPal, and your data is encrypted end-to-end. We never store your credit card information.

Our Trade Program is designed for design professionals, architects, and studios. It offers exclusive discounts, dedicated support, and flexible options for larger projects. If that sounds like a fit, you can apply directly or reach out with any questions.

If you’re an interior designer, architect, developer, or work in a related field, you likely qualify. Just send us a bit of info about your business—like a website, portfolio, or resale certificate—and we’ll take it from there.

In most cases, no—the trade discount can’t be combined with other promotions or sale pricing. But if you’re working on a larger project, reach out—we’re always happy to take a look.

If you’re eligible for tax exemption, just send us your resale certificate or relevant documentation before placing your order. We’ll set up your account accordingly and make sure taxes aren’t applied at checkout.