At Gessato Design Store, we ensure your shopping experience is as seamless as possible from start to finish.

SHIPPING:

Gessato Design Store proudly offers Standard Delivery.

• Delivery: Our standard shipping provides delivery to the front door of your residence or the dock of a commercial building. Our dedicated delivery team will carefully transport the item(s) from the truck to the first available dry, protected area outside your premises (front porch, garage, etc.)

• What's Included: Standard delivery includes delivery to the front door. For multi-unit buildings, the order may be delivered inside the entrance to the building, but not to individual apartment doors. In some instances, a signature may be required. Please note, this option does not include inside delivery to the room of choice, unpacking, assembly, or removal of packing debris. If you need additional delivery options, please reach out to our Customer Service at [email protected].

CANCELLATION POLICY:

We understand that sometimes plans change. If you need to cancel an order, please inform us within 48 hours. Regrettably, we cannot accept cancellations for custom-made items after 48 hours. Should an item have already been shipped, shipping charges will be incurred and deducted from your refund. For more information, please view our full Cancellation Policy.

RETURN POLICY:

At Gessato Design Store, we want to make sure you love your purchase. That's why we offer a generous return policy.

• 15-Day Hassle-Free Return: Change your mind? No problem. Return your purchase within the first 15 days and we'll give you a full refund, no questions asked.
• Extended 30-Day Return: Still deciding? That's okay. If you return your purchase within the next 15 days, we'll provide you with store credit equal to the full amount of your purchase.

Please note that we do not accept returns on custom-made items. For more information, view our comprehensive Return Policy.